Customer Reputation Management (CRM) Portal | YDMA

CRM Review Process Setup

We configure the CRM system to:

  • Create a protocol for reviewing online directories for all reviews posted
  • Develop a review process to send alerts on all bad reviews to you or your support team
  • Create a process to notify you or your sales team with positive reviews for follow up
  • Create professionally designed review postcards and business cards you can print and send
  • Create a marketing email to request your current list to post reviews for you

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